Verlagsgruppe Oetinger

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Data Protection Policy

Welcome to our website. The information provided below details how we collect and process the personal data of people who use our website. Personal data is information that relates to you personally and by which you are personally identifiable, for example, your name, address, email address or user behaviour. Of course, when processing data, we comply strictly with the applicable statutory data protection regulations, specifically the EU General Data Protection Regulation (GDPR) and Germany’s new Federal Data Protection Act (BDSG). The legally required information on data protection is set out for you below.

 1 Responsible for Data Processing

Verlagsgruppe Oetinger Service GmbH, Poppenbütteler Chaussee 53, 22397 Hamburg, oetinger@verlagsgruppe-oetinger.de (see our Legal Notice page) is responsible under Art 4 (7) GDPR.

 2 Contacting Our Data Protection Officers

You can get contact our data protection officers at Datenschutz@verlagsgruppe-oetinger.de or by writing to our postal address and including “die Datenschutzbeauftragte” in the address.

 3 Your Rights

You are entitled to assert the following rights against us with regard to your personal data:

 3.1 General Rights

You have the right to data access, rectification, erasure, restricted processing and transfer, and to object to the processing of your data. If you have consented to the processing of your personal data, you have the right to revoke your consent with future effect.

 3.2 Rights to Data Processing Based on Legitimate Interests  

Under Art 21 (1) GDPR, to object at any time to personal data relating to you being processed on the basis of Art 6 (1) e) GDPR (data processing in the public interest) and Article 6 (1) f) GDPR (data processing on the basis of a legitimate interest); this also applies to profiling based on this provision. If you file an objection, we will no longer process your personal data unless we can prove compelling grounds for the processing that outweigh your interests, rights and freedoms or that the processing serves to assert, exercise, or defend legal claims.

 3.3 Rights Concerning Direct Advertising

If we process your personal data for the purpose of direct advertising, you have the right under Art. 21 (2) GDPR to object at any time to the processing of personal data relating to you for the purpose of such direct advertising; this also applies to profiling relating to such direct advertising. If you file an objection to the processing of your personal data for the purpose of direct advertising, we will no longer process your data for that purpose.

 3.4 Right to Lodge a Complaint with a Supervisory Authority  

You also have the right to lodge a complaint with the appropriate supervisory authority concerning our processing of your personal data. The competent supervisory authority for us is:

Der Hamburgische Beauftragte für Datenschutz und Informationsfreiheit,

Klosterwall 6 (Block C), 20095 Hamburg,

040 42854 – 4040,

mailbox@datenschutz.hamburg.de,

http://www.datenschutz.hamburg.de

 4 Collection of Personal Data During a Visit to a Website

When you use the website solely for the purpose of obtaining information, in other words, when you do not register or otherwise provide us with information, we will only collect the personal data transferred to our server by your browser. If you wish to view our website, we will collect the following, technically necessary data allowing us to give you access to our website and guarantee its stability and security: Internet protocol address/IPA, the website from which the file was requested, date, time, browser type, operating system of the website visited by you, the data volume transferred, access status (file transferred, file not found etc). The legal basis for this is Art 6 (1) f) GDPR. The data is used to generate anonymous statistics that help us to adapt our website to your needs.

 5 Contact by Email or Contact Form 

When you contact us by email or a contact form, we save the data you provide (your email address and possibly your name and your telephone number) so that we can answer your questions. We have always marked as optional any input requested in our contact form that is not necessary for the purposes of establishing contact. Such input serves to substantiate your enquiry and help us to improve our processing of it. Such information is provided expressly on a voluntary basis and with your consent, Art 6 (1) a) GDPR. If the information refers to communication channels (for example, email address, telephone), you also consent to our possibly contacting you via such communication channel in response to your enquiry. You can, of course, revoke such consent at any time for the future.  

We delete the data acquired in such a connection once it is no longer necessary to store them or should legal obligations exist to store the data, we restrict their processing.

 6 Newsletter

 6.1 General Information

With your consent in accordance with Art 6 (1) a) GDPR, we will send you with our newsletter to keep you informed about our latest offers.  

For registrations to our newsletter, we use the double opt-it method. This means that on receipt of your registration, we send an email to the email address provided, requesting your confirmation that you wish to subscribe to the newsletter. If you do not confirm your registration within 30 days, your data will automatically be deleted.

In addition, we save your IP addresses and the respective times of your registration and confirmation. The purpose of this method is to obtain proof of your registration and, if necessary, to be able to clarify any abuse of your personal data that may occur. The only mandatory information required for you to receive the newsletter is your email address. We require other, specially marked data in order to be able to address you personally. After receiving your confirmation, we will save your email address for the purpose of sending the newsletter. The legal basis for this is Art 6 (1) a) GDPR.

You can revoke your consent to receive the newsletter at any time and cancel the newsletter. To revoke your consent, you can click on the link provided in each newsletter email or use the contact form to notify the above-mentioned data protection officer.

 6.2 Newsletter Tracking

Please note that when sending out the newsletter, we evaluate your user behaviour. For this evaluation, the emails we send contain web beacons, or tracking pixels, which are stored on our website. For these analyses, we link the data and the web beacons with your email address and an individual ID.  

We only carry out pseudonymous collection of data, which means that the IDs are not linked to your other personal data and therefore cannot be traced to a particular individual.

You can object at any time to such tracking by clicking on the special link provided in each email. The data will be stored for as long as you subscribe to the newsletter. After you have unsubscribed, we store your data solely in anonymous form and for statistical purposes.

Such tracking is also no possible if you have deactivated the display of images in your email program. If that is the case, the newsletter will not be displayed in full and you may possibly be unable to use all of its functions. If you activate image display manually, tracking will take place as described above.  

7 Use of Social Plugins

This website uses the social plugins of the following social network providers:

– Facebook (operator: Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA)
– Twitter (operator: Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA)
– Google+ (operator: Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA)
– Pinterest (operator: Pinterest Inc., 635 High Street, Palo Alto, CA, 94301, USA)
– Instagram (operator: Instagram LLC, represented by Kevin Systrom and Mike Krieger, 1601 Willow Rd, Menlo Park, CA 94025, USA)

These plugins normally collect your data by default and transmit them to the server of the respective social network. In order to ensure the protection of your privacy, we have implemented technical measures to ensure that the providers of the various plugins cannot collect your data without your consent. When you open a website containing integrated plugins, these will initially be deactivated. Only when you click on the respective symbol will a plugin be activated and in doing so you will give your consent to your data being transferred to the respective provider. The legal basis for the use of plugins is Art 6 (1) a) and f) GDPR.

Upon activation, the plugins also collect personal data, such as your IP address, and send them to the server of the respective provider, where they will be stored. In addition to this, activated social plugins place a cookie with a unique identifier when you visit the respective website. This enables providers to create profiles of your user behaviour. If you are a member of the respective provider’s social network and are logged into the social network while visiting this website, your data and information about your visit to this website can be linked to your profile on the social network. We have no influence on the precise volume of data relating to you collected by the respective provider. For more information about the extent, nature and purpose of data processing and about your rights and settings that can be configured to protect your privacy, please see the data protection notice of the respective social network provider. These can be accessed at the following addresses:

Facebook: https://www.facebook.com/policy.php

Twitter: https://twitter.com/privacy/

Google+: https://www.google.com/intl/de/privacy/

Pinterest: https://about.pinterest.com/de/privacy-policy

Instagram: https://help.instagram.com/155833707900388

 

8 Use of Cookies:

Cookies will be placed on your computer when you visit our website. Cookies are small text files that are stored on your hard disc – specifically allocated to your browser – through which the party setting the cookie receives certain information. Cookies cannot execute a program or infect your computer with viruses. Their purpose is to make the website generally more user friendly and effective. We also use cookies so that we can identify you on subsequent visits if you have an account with us. Otherwise, you would have to log in afresh every time you visit.

This website uses the following types of cookies, the scope and functions of which are set out below. You can adjust the settings for cookies and other services integrated into our website to your needs at any time using the “Change cookie settings” button to add or remove individual cookies and services.

 8.1 Transient Cookies

These cookies, especially session cookies, are automatically erased when you close your browser. They save a so-called “session ID”, with which the different browser requests made during a session can be assigned. This enables us to recognise your computer when you return to our website. The session cookies are deleted when you log out or close the browser.

 8.2 Persistent Cookies

These cookies are automatically deleted after a set period, which can differ according to the cookie. You can delete the cookies at any time in the security settings of your browser.

 8.3 Flash Cookies

Flash cookies are not captured by your browser but by your Flash plugin. We also use HTML5 storage objects, which are stored on your device. These objects save the required data irrespective of the browser you use and have no automatic expiry date. If you do not want Flash cookies to be used, you must install a corresponding add-on, such as Better Privacy for Mozilla Firefox (https://addons.mozilla.org/de/firefox/addon/betterprivacy/) or the Adobe Flash killer cookie for Google Chrome. You can prevent the use of HTML5 storage objects by setting your browser to private mode. We also recommend that you regularly delete your cookies and browser history manually.

 8.4 Blocking Cookies

You can configure your browser settings to suit your wishes and, for example, refuse to accept third-party cookies or all cookies. Please note, however, that if you do so, you may not be able to use all of the functions of this website to their full extent. You can also adjust the settings for cookies and other services integrated into our website to your needs at any time using the “Change cookie settings” button to add or remove individual cookies and services.

 8.5 Legal Bases and Storage Time

The legal basis for the possible processing of personal data and their storage time varies as described in the following sections.

 

9 Website Analysis and Advertising

We use the services described below, for the purposes of analysis and optimising our websites. They enable us to identify how many users visit our site, for example, what information is most sought after and how users locate it. Among other things, we collect data indicating from which website (the “referrer”) a user has come to a website, which particular sub-pages they visited and how often and for how long a user has viewed a page. This helps us to improve our websites and make them user friendly. The data collected in the process do not serve to identify individual users personally. We collect anonymous or at most pseudonymous data. We additionally use cookies for marketing purposes so that we can offer our users advertising that matches their interests. We additionally use cookies to limit the playout probability of an advertisement and to measure the effectiveness of our advertising activities. This information can also be shared with third parties, such as advertising networks, for instance. The legal basis for this is Art 6 (1) a) and f) GDPR. The legitimate interest existing for the data processing is that of direct marketing. You have the right at any time to revoke your consent and to object to the processing of your personal data for the purpose of such advertising.

You can adjust the settings for cookies and other services integrated into our website to your needs at any time using the “Change cookie settings” button to enable or disable individual cookies and services. The legal basis for this is Art 6 (1) a) and f) GDPR. Alternatively, you can configure your browser settings to prevent websites from placing cookies on your computer.

 9.1 Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA).
The use includes the Universal Analytics operating mode, which makes it possible to assign data, sessions and interactions across multiple devices to a pseudonymous user ID and thus analyse a user's activities across devices.

Google Analytics uses “cookies”, which enable the website to analyse how you use the site. The information generated by the cookie about your use of the website will generally be transmitted to and stored by Google on a server in the United States. In case IP anonymisation is activated on this website, Google will first shorten your IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area. 
Only in exceptional cases is the full IP address sent to a Google server in the USA and shortened there. 
Google will not merge the IP address provided by your browser with any other data held by Google for the purposes of Google Analytics. On behalf of the website operator, Google will use this information for the purposes of evaluating your use of the website, compiling reports on website activity for website operators and providing the website operator with other services relating to website activity and Internet usage.

These purposes also include our legitimate interest in processing the data. The legal basis for the use of Google Analytics is Section 15 (3) of the German Telemedia Act (TMG) and Art 6, ( 1) f) GDPR. The data sent by us that are linked to cookies, user IDs or advertising IDs is automatically deleted after 26 months. Data for which the storage period has expired is automatically deleted once a month. More information about conditions of use and data protection can be found at https://www.google.com/analytics/terms/gb.html and/or https://policies.google.com/?hl=en

 

You can refuse the use of cookies by selecting the appropriate settings of your browser software; please note, however, that if you do this, you may not be able to use all of the functions of this website to their full extent. 
In addition, you can prevent Google’s collection and processing of data (cookies and IP address) relating to the website by downloading and installing the browser add-on to deactivate Google Analytics from https://tools.google.com/dlpage/gaoptout?hl=de.

 

10 Third-Party Content

We have integrated the following third-party content into our website:

 10.1 Google Fonts

The fonts (Google Fonts) of Google Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA) are embedded into our website. Each time you visit a website that uses Google fonts, your browser will connect to a Google server, generally one in the USA. No authentication is required for the use of Google Fonts. No cookies are sent from website visitors to the Google Fonts API. When a browser request is made, your browser sends the following information to the Google server:

–             the browser and browser version
–             the host (website) sending the request
–             the user’s operating system

–             the user’s IP address
–             the language setting.

 

The legal bases for the use of Google Fonts are our legitimate interest in the efficient and user-friendly provision of our websites and on your consent, Art 6 (1) a) and f) GDPR. More information can be found in the Google privacy policy https://www.google.com/policies/privacy/ and at https://developers.google.com/fonts/faq.

You can adjust the settings for cookies and other services integrated into our website to your needs at any time using the “Change cookie settings” and enable or disable Google Fonts.

 

10.2 YouTube

We have integrated YouTube components into our website. YouTube is an Internet video portal that gives video publishers the opportunity to upload video clips free of charge, and also gives other users the opportunity to view, rate and comment on these video clips free of charge. YouTube authorises the publication of all kinds of videos, which is why entire film and television programmes along with music videos, trailers and user-created videos can be viewed via the Internet portal.

The operating company of YouTube is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. YouTube, LLC is a subsidiary of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043-1351, USA.

The embedding of videos requires that YouTube can recognise the IP address of the users because, without the IP address, the content cannot be sent to the particular user’s browser. The IP address is therefore necessary for this content to be displayed. The legal basis is Art 6 (1) a) and f) GDPR. We do our utmost to use only content for which the respective provider uses the IP address only for the purpose of delivering content. However, we have no control over whether third-party providers save your IP address, for example, for statistical purposes. If we know that this is the case, we inform our users accordingly.   

More information on this can be found at: https://www.youtube.com/yt/about/d and in the data protection regulations published by YouTube at: https://www.google.de/intl/de/policies/privacy/. These explain about how YouTube and Google collect, process and use personal data. 

You can adjust the settings for cookies and other services integrated into our website to your needs at any time using the “Change cookie settings” and enable or disable the display of YouTube videos.

 

10.3 Pricemesh

We use the plugin Pricemesh, in order to be able to embed affiliate links on our website and provide you with a price comparison. Pricemesh is a product of Software Engineering Jannis Gebauer, Gutenbergstr. 40A, 44139 Dortmund. Every time a user visits the website, Pricemesh sends a request to the Pricemesh servers. Pricemesh then contacts all connected affiliate networks requesting current price information, which, in the next step, Pricemesh sends straight back to the plugin to display it to you. The embedding of the plugin requires that Pricemesh can recognise your IP address because, without the IP address, the content cannot be sent to the particular user’s browser. The IP address is therefore necessary for the content to be displayed. The legal basis is Art 6 (1) a) and f) GDPR.

More information on Pricemesh can be found at: https://www.pricemesh.io/de/.

You can adjust the settings for cookies and other services integrated into our website to your needs at any time using the “Change cookie settings” button to enable or disable Pricemesh.

 

11 Data Transfer

We do not pass on your data to third parties except in cases where we are legally bound to do so or the transfer of data is essential to the performance of our contract or if you have given us your consent to do so.

Your data shall only be sent to external service providers and partner companies, such as online payment services or the transport firm commissioned with the delivery, to the extent that this is necessary for your order to be fulfilled. In such cases, the volume of data transferred is restricted to the necessary minimum. Should our service providers come into contact with your personal data, we ensure, within the framework of processing your order in accordance with Art 28 GDPR, that they are equally bound by the provisions of the data protection laws. Please also read the privacy policies of the companies in question. Service providers are each responsible for the content of their third-party services, although we do all that can reasonably be expected to ensure that such services meet the legal requirements.

 12 Data Security

We have put extensive technical and operation safeguards in place in order to protect your data from accidental or deliberate manipulation, loss, destruction and unauthorised access. Our security procedures are routinely checked and updated to keep pace with technological advances.

 

Last updated: May 2018

© Verlagsgruppe Oetinger 2016 – all rights reserved.